Frequently Asked Questions

Membership

When does membership start and how long does it last?
What do members receive and when do they receive them?
Can a member choose the books she/he receives?
How can I become a member?
Can anyone become a PETAA member?
Do you offer student or concessional membership?
What types of membership do you offer?
How do I pay for my membership?
Can I get a receipt for tax purposes?

Professional Learning

How do I register for a professional learning course?
Do I have to be a member to register for a professional learning course?
Do members receive a discount when they register for PETAA professional learning?
Do you offer an Earlybird discount?
What is the latest I can register for a course?
What if I have special dietary requirements?
What if I need wheelchair or other special access at the venue?
How can I pay for professional learning courses?
Can I be invoiced for a professional learning course?
What if I have to cancel?
Can I send someone in my place?
Am I able to transfer to another course?
Do the courses you promote always go ahead?
What benefits do you offer to host schools?
Can your presenters come to my school and run a tailored course for my staff only?
Are PETAA’s courses accredited?
How can I get my hours signed off?
How can I become a PETAA professional learning presenter?

Logging on and managing your membership

How do I find my PETAA username and password?
Where can I find my member number and password?
How do I renew my membership?
How do I update contact details?
Why is it important for me to logon to the website if I am a member?
How can I change my password?
As a school member, are we allowed to give the log in details to members of staff?

Publications

How long will it take for my order to be delivered?
When will my ePub links be sent?
How are my books sent?
I am a member but my school isn’t. Can I order publications for my school?

Membership

When does membership start and how long does it last?

We offer a rolling 12-month membership and a 15-day rule applies: if membership payment is received on the 1st-15th of the month then join date is on the 1st of that month. Join date for payments received after the 15th commence 1st of the following month. Most membership types last for 12 months, however we do offer a discounted 24 month membership for individuals.

What do members receive and when do they receive them?

Find more information about member benefits.

Can a member choose the books she/he receives?

No, the books a member receives are books that are published during her/his 12 months of membership.

How can I become a member?

Follow the link to join online now. Alternatively you may call us on 61 (0)2 8020 3900 or email us at [email protected].

Can anyone become a PETAA member?

Yes, anyone can become a PETAA member.

Do you offer student or concessional membership?

No, we currently do not offer student or concessional membership, however, we do offer Digital membership.

What types of membership do you offer?

Click here for details about membership categories and pricing.

How do I pay for my membership?

If you become a member online, you can pay by credit card at the end of the transaction for immediate confirmation and access to member benefits. If you are a school and request an invoice, you may pay this invoice by:

  • Sending your payment by EFT, and emailing your remittance to [email protected]
  • Faxing your credit card details to 02 8020 3933
  • Phoning 02 8020 3900 with your credit card details
  • Mailing your credit card details or cheque to PETAA at PO Box 3106, Marrickville Metro, NSW 2204

 

Can I get a receipt for tax purposes?

Yes, a tax receipt, which is a recognised document for tax purposes, is sent once payment is processed.

Professional Learning

How do I register for a professional learning course?

Click here to register online. Alternatively you can email [email protected] or call us on 02 8020 3900.

Do I have to be a member to register for a professional learning course?

No, anyone can register for PETAA professional learning courses. However members do receive a 25% discount, and member schools can send up to 5 staff members to each course at this 25% discount.

Do members receive a discount when they register for PETAA professional learning?

Yes, members receive a 25% discount off courses, plus an Earlybird discount, if applicable. School members can send up to 5 staff members to each course at this 25% discount.

Do you offer an Earlybird discount?

Yes, we offer a 5% Earlybird discount for registrations that meet the Earlybird criteria for each course. This is usually for registrations 14 days prior to the course date, but this may occasionally vary. Please check the course details to confirm.

What is the latest I can register for a course?

If there are places still available, you may register for a course right up until the day of the course. Please be aware that your name may not be on the sign in sheet if you have registered close to the course date.

What if I have special dietary requirements?

We endeavour to cater for a range of special dietary requirements. Please advise us of your requirements via the registration form.

What if I need wheelchair or other special access at the venue?

We endeavour to ensure full access at the venues we select. Please advise us of your requirements via the registration form.

How can I pay for professional learning courses?

All payments are made in Australian Dollars.

If you are a school you may request an invoice to be sent, and payment options will be detailed on this form.

For individuals, payment can be made by

  • Credit card- when purchasing online
  • Phone 02 8020 3900
  • Fax 02 8020 3933
  • EFT (direct deposit) – Please email remittance to [email protected] quoting your member number or name as a reference
    Account name: Primary English Teaching Association Bank/branch: Macquarie Bank, Sydney, NSW BSB: 182 222 Account no: 303017750
  • Cheque – Payable to Primary English Teaching Association. PETAA, PO Box 3106, Marrickville Metro, NSW 2204 Australia
Can I be invoiced for a professional learning course?

If you are a school you may request an invoice to be sent once you reach the shopping basket, and payment options will be detailed on this form.

What if I have to cancel?

Cancellations must be notified in writing (email [email protected] or fax 02 8020 3933). Cancellations received less than 5 working days before the course will incur a $50 cancellation fee per attendee ($25 for half day courses).

Can I send someone in my place?

Places are transferable between teachers from the same school. If you send someone to the course in your place, please ask them to cross out your name on the sign-in sheet and replace it with their own. Please advise us as early as possible if you need to transfer your registration.

Am I able to transfer to another course?

Registrations are transferable between courses. Please notify the PETAA office as early as possible to arrange for your registration to be transferred and this will be done where possible. Please note that transfers are not accepted after the course has run, if you didn’t show up to your registered course, or if you forgot to go.

Do the courses you promote always go ahead?

Occasionally we may need to postpone or cancel a course. Please ensure that you provide us with current email and phone contact details so that we can advise you of any changes to the arrangements.

What benefits do you offer to host schools?

Click here to find out more about the benefits for host schools, including 5 free staff places.

Can your presenters come to my school and run a tailored course for my staff only?

Yes, our presenters run workshops for schools on many different topics Click here to find out more about how we can tailor a course for your school.

Are PETAA’s courses accredited?

Currently PETAA is a NSW Institute of Teachers endorsed provider of professional development for the maintenance of accreditation of Professional Competence, Elements 1, 2, 3, 4 of the Professional Teaching Standards for K-6 English. We are looking to expand our accreditation with teaching institutes in other states and territories of Australia and will shortly be offering courses accredited at the Highly Accomplished level.

How can I get my hours signed off?

When you sign in for a course, please make sure you add your NSWIT number in the accreditation column and PETAA will update your hours with the NSWIT. If you forget to do this on the day of the course, please email your NSWIT number to [email protected] or phone 02 8020 3900 for assistance.

How can I become a PETAA professional learning presenter?

Click here for more information about becoming a PETAA presenter, to access guidelines on proposing a course and the course proposal form.

Logging on and managing your membership

How do I find my PETAA username and password?

You are required to create an online account with PETAA to view resources, book events and purchase resources. You do not have to be a PETAA member to have a username on the website. If you have an existing membership your username is more than likely your 6 digit PETAA Member Number, if you are a new user you would have been given the opportunity to select your username when you created an account.

Once you are logged into the PETAA site you can see your username, and edit your password by clicking on the My Account page (using the people icon next to your name on the very top of the page) and viewing the details in the left hand column.

Where can I find my PETAA member number?

Members are sent their 6-digit membership number with their annual renewal, and the membership number and password in the tax receipt posted to you once payment is processed. Membership numbers are also printed above the address on each of the quarterly member mailing packs. If you have lost your member number or password, place a request via the website by clicking the Forgotten password / username link, or email [email protected] or phone (02) 8020 3900.

How do I renew my membership?

Renewal and reminder notices are sent by post and email in the month prior to your membership expiring. The fastest way is to renew online. You will not be able to renew your membership until your renewal invoice is issued 6 weeks before your membership expiry date.

You may also renew by
  • EFT (direct deposit) – Please email remittance to [email protected] quoting your member number or name as a reference
    Account name: Primary English Teaching Association Bank/branch: Macquarie Bank, Sydney, NSW BSB: 182 222 Account no: 303017750
  • Faxing your credit card details to 02 8020 3933
  • Phoning 02 8020 3900 with your credit card details
  • Mailing your credit card details or cheque to PETAA at PO Box 3106, Marrickville Metro, NSW 2204
How do I update my contact details?

If you are member, please ensure you are logged in and click here to update your details online. You can also ring 02 8020 3900 or email [email protected] with any changes.

Why is it important for me to logon to the website if I am a member?

Logging into the website allows you to access the extensive range of premium, member-only resources and eligibility for member pricing on publications (25% discount) and professional learning (up to 35% discount).

How can I change my password?
You can change your password online by clicking on the My Account page.
As a school member, are we allowed to give the log in details to members of staff?
As a School member you are entitled to give online access to all PETAA resources to your entire staff. We encourage all staff members to visit the site and contact us if you have any difficulties.

Publications

How long will it take for my order to be delivered?

PETAA attempts to process book orders within a five day period, however a delay of 2-3 weeks may be experienced if the title requested is out of stock and needs reprinting.

When will my ePub links be sent?

ePubs are currently processed using an external host and links need to be manually created. Please allow a 3 day turnaround for your ePub links. Remember ePub links must be downloaded within ten days otherwise they will expire. Click Here to view our ePub specific FAQ's.

How are my books sent?

Orders are sent via Australia Post. Larger orders can be couriered with prior arrangement however the courier costs will be borne by the recipient.

I am a member but my school isn’t. Can I order publications for my school?

Bulk quantities cannot be ordered by individuals. The benefits of individual membership are for your personal use only.